Comments on: Update on Cheesemaking Supplies

By: Julie

Julie — Thu, 04 Feb 2010 16:51:08 +0000

I’m very pleased to learn that they made the shipping right with you. Too many internet places “rip” customers on shipping. I just ordered one skein of sock yarn — and the shipping was $4.95. That was Monday, and obviously they didn’t ship it priority mail. Hmmm… never again??? Probably from that company.

By: Heather

Heather — Thu, 04 Feb 2010 14:13:21 +0000

I’m glad to hear you got some resolution. My husband very sweetly ordered me a Precious Moments figure this year for Christmas. Two months later he is still fighting with them for charging $15 to mail something that weighed less than a pound, taking 2 weeks to put it in the mail and then another 2 weeks for it to finally get here! And this was a replacement for the first one that arrived broken which they took 2 months to credit us for- and then credited a card that we have not used for 2 years! Unbelievable. And I bet they can’t figure out why they are losing customers…

By: quiltbea

quiltbea — Thu, 04 Feb 2010 01:17:25 +0000

I’m glad your problem was resolved. It goes to show that the squeaky wheel gets the grease. If you holler loud enough, someone will hear and make things right.

By: pdudgeon

pdudgeon — Wed, 03 Feb 2010 22:36:36 +0000

it does seem curious that they would not know/be able to figure out the weight of everything they sell on the site and just program that into the computer. i have fabric companies i order from that do it both ways; either a pre-set price that goes by the weight of the fabric or else a pre-set that is adjusted before shipping.

By: Denise :)

Denise :) — Wed, 03 Feb 2010 21:16:31 +0000

Thank you for sharing that . . . I was really disappointed to hear about your initial experience. Let there be cheese!