Could you live without your cell phone? I’m thinking about trying it! I’m not going to say which phone I have, nor am I going to say which service we use. For the past two or three months, trying to use the internet/data while away from home has been pointless. My friends have different types of phones with the same company I use and their phones always work . . mine does not. I’ve called them dozens of times, I’ve taken the battery out, as instructed, so many times that if someone even suggests taking the battery out again, well, I don’t know what I’m going to do 🙂 I’m pretty fed up with my phone. While eating out with a friend this week, I was going to show her a picture of something on my blog but no . . the phone wouldn’t cooperate.
I decided . . why am I paying for a data plan that I can’t use so I called the company and said “I’m sick of paying for a data plan I cannot use and I want a plain Jane phone with no data, no bells and whistles . . I just want to talk!” Do you know what they said? Will you please remove the battery? No! I will not remove the battery again! They decided to send me a new phone. Then they switched me to the warranty man so I could get a new phone and he said “First, I need for you to remove the battery.” Things went rapidly downhill from there.
Then he told me that I needed to download an update for my phone. The update came out in February. I’ve talked to the “customer service department” and I use that term very loosely, dozens of times since February and no one has ever suggested that I needed to download an update. In fact, at one point, we checked online and it said my phone was using the most current version of everything. The guy on the phone said “Oh, it says that because this update is so large you have to download it to your computer and then transfer the download from your computer to your phone.”
Why can’t I have a phone that just rings . . I answer it and talk . . and then I hang up and everything is fine? I don’t even want a data plan any more. I just want a phone that does everything I’m paying for it to do and all I need to do on my phone is talk . . and I do that rarely.
We’ll see how the new updated version of my phone works but right now . . my phone is not my best friend.