Customer Service

Cheesemaking Supplies

January 25, 2010

My cheesemaking kits arrived today but I promised a friend I’d wait til her kits arrive and we’d do them at the same time.  Hers are supposed to arrive on Friday I think. I had mentioned New England Cheesemaking Supply in my original post about cheesemaking.  I’m pretty disappointed after receiving my order.  When I [...]

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This World is too Small

November 16, 2009

Some may remember last year when I wrote my state representative a rather direct email about my feelings on some state law.  Chad happened to know the guy; one thing led to another and the representative ended up coming to visit me.  The story is here.  It wasn’t that I was rude but I never [...]

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Acceptable Treatment?

February 2, 2009

When did we (Americans as a whole) accept that crappy customer service is acceptable?  I am so tired of businesses who take our money and treat us like they don’t give a flip.  Yep, I know .. they don’t give a flip.  For the most part, we’re probably dealing with employees who are worried about [...]

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